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Request a repair

Before you start

Use this service to request a repair we are responsible for as detailed in your tenancy conditions.

If the repair is urgent, or to do with communal areas, external downpipes or damp, please call us on 0114 273 5555.

What is a communal area?

Hallways, staircases, storage areas, drying and parking areas, and communal gardens and recreational areas used by all tenants within a block of flats or maisonettes

What is urgent or an emergency?

An emergency is defined as something which could cause danger to someone’s health or safety or cause serious damage and destruction to property.

Request one repair at a time

You can only request one repair at a time using this service.

Start now